Effective Date: October 15, 2025
Last Reviewed: October 15, 2025

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1. OVERVIEW

Shantae Stylez LLC dba Shantae Head Spa ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, ShantaeHeadSpa.com ("Website"), use our booking system, or engage with our communications.

Please read this Privacy Policy carefully. By using our Website or services, you consent to the practices described in this Policy.

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2. SCOPE

This Privacy Policy applies to all information collected through:

• Our Website (ShantaeHeadSpa.com)

• Our booking and scheduling platform (GlossGenius)

• Email, text, chat, and other electronic communications

• Marketing tools such as Google Analytics, Meta Pixel, ManyChat, and Wix Forms

This Policy does not apply to third-party websites, applications, or services linked to or integrated with our Website.

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3. INFORMATION WE COLLECT

We collect information in two ways: (a) information you provide voluntarily, and (b) information collected automatically.

3.1 INFORMATION YOU PROVIDE

We may collect personal information such as:

• Name, email address, and phone number

• Billing and payment details when you book or purchase services

• Service history, preferences, and notes related to your appointments

• Messages or inquiries sent through our contact forms, chat, or social media

3.2 INFORMATION COLLECTED AUTOMATICALLY

We may automatically collect certain information through analytics and tracking technologies, including:

• IP address, browser type, and device information

• Pages visited, duration on site, and referral sources

• Traffic data and interaction patterns

This data helps us improve the user experience and the performance of our Website.

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4. COOKIES, PIXELS, & TRACKING TECHNOLOGIES

We use cookies, pixels, and similar technologies to personalize your experience, analyze usage, and deliver relevant advertising. Cookies are small text files stored on your device. You can adjust your browser settings to refuse cookies, though some features of the Website may not function properly.

We also use tracking pixels (including the Meta Pixel and Google Analytics) to understand engagement and advertising performance. By using our Website, you consent to the use of such technologies consistent with this Policy.

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5. USE OF INFORMATION

We use your information to:

• Provide, process, and manage bookings and payments

• Communicate with you regarding appointments, updates, and promotions

• Improve our services, website functionality, and client experience

• Respond to inquiries and provide customer support

• Comply with legal and regulatory obligations

We may also use aggregated, non-identifiable data for business analytics and performance tracking.

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6. DISCLOSURE OF INFORMATION

We do not sell or rent your personal information. However, we may share your information in the following cases:

• Service Providers: With trusted vendors (e.g., GlossGenius, Wix, Microsoft 365, Google, Meta, ManyChat) who assist us in operating our business

• Legal Compliance: When required to comply with applicable laws, regulations, or court orders

• Business Transfers: In the event of a merger, acquisition, or sale of assets

All third-party partners are contractually obligated to maintain confidentiality and use information only as permitted by us.

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7. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your information. Sensitive data such as payment details are encrypted and handled by secure third-party processors (e.g., GlossGenius).

Please note that while we strive to protect your data, no system is 100% secure. Any transmission of personal data is at your own risk.

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8. EMAIL & TEXT COMMUNICATIONS

We comply with the CAN-SPAM Act and related regulations. You may receive communications regarding appointments, service updates, or marketing messages if you opt in.

You can unsubscribe or opt out of marketing emails at any time by following the link in our emails or contacting us at contact@shantaeheadspa.com.

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9. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights under applicable privacy laws, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). These may include the right to:

• Access and obtain a copy of your personal data

• Request correction or deletion of your data

• Object to or restrict certain data processing activities

• Withdraw consent where applicable

To exercise these rights, contact us at contact@shantaeheadspa.com.

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10. RETENTION OF INFORMATION

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. When data is no longer required, it will be securely deleted or anonymized.

 

11. INTERNATIONAL USERS

If you are accessing our Website from outside the United States, please note that your information may be transferred to and processed in the United States. By using our services, you consent to this transfer in accordance with this Privacy Policy.

 

12. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date. Continued use of our Website following such updates constitutes your acceptance of the revised Policy.

 

13. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Shantae Stylez LLC dba Shantae Head Spa
8355 Cherokee Blvd, Suite 100
Douglasville, GA 30134
Email: contact@shantaeheadspa.com